Import error; no log

  • Resolved gabrieldvine

    (@gabrieldvine)


    6 years, 5 months ago

    I have been having trouble with imports.

    The last one gave me an error after the step importing Users:

    “Sorry, there has been an error.
    The file does not exist, please try again.”

    Not sure what file it’s referring to, as the xml file was definitely parsed and the content imported, although I would like to process it further in import step 3+.

    The plugin landing page here mentions an import log, but your plugin doesn’t even install a plugin folder in wp-content. So where’s the import log? I’d like to troubleshoot my import.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author vjinfotech

    (@vjinfotech)

    6 years, 5 months ago

    Hi,

    thanks for getting in touch.

    import log generate after import process started not in setting page. import log is located in wp-content\uploads\wp-import-export-lite\import

    please mail me on on [email protected] with your issue with details. i will resolve issue in minimum time.

    thanks and have a nice day

    Thread Starter gabrieldvine

    (@gabrieldvine)

    6 years, 5 months ago

    Sorry to bother you! My servers got mixed up. I will try again with the proper setup.

    • This reply was modified 6 years, 5 months ago by gabrieldvine.
Viewing 2 replies - 1 through 2 (of 2 total)

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