Import/Export

  • Resolved bw3em

    (@bw3em)


    5 years, 10 months ago

    The description clearly states:

    Export subscribers to a tab delimited CSV file with a possibility to filter by categories
    Import subscribers from a tab delimited CSV file (with the same format as created by the export function) with a possibility to filter the categories

    But I cannot find the option. Has it now been removed?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author vandestouwe

    (@vandestouwe)

    5 years, 10 months ago

    You will find these functions at the bottom of the admin setting for STC. Please also look at at the details for this plugin at the tab screen images. The first screen images also shows at the bottom the import and the export functions.

    Thread Starter bw3em

    (@bw3em)

    5 years, 10 months ago

    Ah apologies, I hadn’t noticed the Admin settings section! All good, thanks 🙂

    Thread Starter bw3em

    (@bw3em)

    5 years, 10 months ago

    I subscribed then exported and added my addresses with similar IDs and imported them, but get the following error and none were imported. What am I doing wrong please?

    Category “” not found for “”. Subscriber is added with status: concept

    All it’s imported is:

    (no title) — Draft

    Plugin Author vandestouwe

    (@vandestouwe)

    5 years, 10 months ago

    My guess is that after you have subscribed you did not assigned any categories. If you did assigned categories you should see them in the exported list. You must assign to each email addresses one ore more categories. If they do not have a category they are assigned with the status draft.

    Please send me a copy of the csv file that you are importing if you have done all the above and still have this problem. Also create an admin account on you site so I can analyse the problem. Send me an email (to [email protected] ) with the site, login name, and if needed the password. Attach the csv file to the same email.

    Kind Regards, Sidney

    • This reply was modified 5 years, 10 months ago by vandestouwe.
    Thread Starter bw3em

    (@bw3em)

    5 years, 10 months ago

    Thanks Sidney, I did apply categories, but have emailed you now.

    Ema

    Plugin Author vandestouwe

    (@vandestouwe)

    5 years, 10 months ago

    I checked your file that you where trying to import.
    The file was comma delimited while it should have been tab delimited. The format was therefore wrong and STC could not do anything with it.

    Please ensure yourself that the delimiter between the field is a tab and not a comma. comma’s are used to separate the categories from each other.

    Thread Starter bw3em

    (@bw3em)

    5 years, 10 months ago

    Ah good catch, thanks. That has worked a treat 🙂
    Appreciate your help.
    Ema

Viewing 7 replies - 1 through 7 (of 7 total)

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