Import-Export Sidebars not working

  • Resolved Bub

    (@jdenning47)


    8 years, 8 months ago

    I have tried on a number of occasions to export-import my sidebar settings with no success. While the widgets make it the contents do not. This is an excellent and very useful plugin with this one small problem. Any help??

Viewing 5 replies - 1 through 5 (of 5 total)
  • kpimarketing

    (@kpimarketing)

    8 years, 8 months ago

    I am experiencing the same issues.

    I have tried multiple different themes, including the default theme, and deactivated all plugins and I am still not able to export to import sidebars and widgets.

    Hope to get this working soon.

    Any suggestions?

    Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 years, 8 months ago

    Hello @jdenning47

    Hope you are doing well!

    I’ve tested the exporting and importing the sidebar and it is working from my end. Would you please clarify the content from what widgets are not imported?

    Can you replicate the same with all the other plugins deactivated?

    @kpimarketing your issue looks a little different since export/import of widgets is not working. Would you please make sure that after import preview the “Also import all widgets of the selected sidebars.” option is checked?

    If this is not an issue, please add the following to the wp-config.php file

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert this line above /* That's all, stop editing! Happy blogging. */ line. Export and Import the Sidebar. This way all errors will be saved in the debug.log file inside the /wp-content/ directory. Please share the content of the debug.log here

    Plese advise,

    Cheers,
    Nastia

    Thread Starter Bub

    (@jdenning47)

    8 years, 8 months ago

    As an update: I am using WP-Engine to create new installs. Also I use Genesis-InfintyPro along with Custom Sidebars plugin. I fill Custom Sidebars on the widget page but when doing export-import some of the widgets are stuffed in error into the Theme Sidebars while the Custom Sidebars are there but with no widget data. I hope this helps.

    Laura – WPMU DEV Support

    (@wpmudev-support8)

    8 years, 8 months ago

    Hey @jdenning47,

    I tried with InfinityPro theme on WP Engine account but still couldn’t replicate the issue. Like Nastia said, did you try plugin/theme conflict test? Also can you enable WordPress debug logging with this;

    
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert this line above /* That’s all, stop editing! Happy blogging. */. After that try again importing then can you give information about is there any debug.log file at wp-content folder?

    Cheers,
    Oguz

    jdailey

    (@jdailey)

    8 years, 7 months ago

    Thank you for using Custom Sidebars. I am going to close this topic for now. If you find the conflict or run debug let us know and we can reopen the thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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