import & export with B2B plugin not work

  • Resolved kokodesignwebsite

    (@kokodesignwebsite)


    1 year, 4 months ago

    Hello,

    The import and export of products with custom meta that the B2B plugin contains (link below) do not work correctly, the columns are not loaded with data and when I modify the csv to make the columns correct, during the import the inserted data is corrupted, not allowing the correct functioning of the products with those plugin configurations. can you solve it?

    Official plugin https://woocommerce.com/products/b2b-for-woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year, 4 months ago

    Hi there!

    Thanks for reaching out!

    It looks like you’re experiencing issues with importing and exporting custom meta fields related to the B2B plugin. Please note that we only provide support for WooCommerce core features, and custom meta fields added by third-party plugins are beyond our scope of support.

    I recommend reaching out to the B2B plugin’s support team for further assistance, as they have more insight into how their plugin handles custom data during import/export. They can guide you on the correct CSV format and any necessary plugin settings to ensure a smooth import process. You can use this link: https://woocommerce.com/contact-us/ to create a ticket with the plugin provider.

    Thank you

    Thread Starter kokodesignwebsite

    (@kokodesignwebsite)

    1 year, 4 months ago

    hi, i can’t see the b2b plugin into list:

    https://woocommerce.com/it/my-account/contact-support/?select=b2b-for-woocommerce

    why?

    Moses M. (woo-hc)

    (@mosesmedh)

    1 year, 4 months ago

    Hi @kokodesignwebsite,

    I’m not quite sure I understand your request. It appears you may be having issues with your WooCommerce.com account. If that’s the case, I recommend reaching out to support through the WooCommerce.com website.

Viewing 3 replies - 1 through 3 (of 3 total)

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