Hi @angw97,
Thanks for reaching out! The message you are seeing is actually a status report from the plugin trying to start a new ‘slice’ of the import process. If the import is stopping here, it usually means your server is timing out before it can finish a single chunk of data.
To fix this, you can force the plugin to use smaller, more frequent requests that are easier for your server to handle. Please add this code to your theme’s functions.php file or a Code Snippets plugin:
add_filter( 'ocdi/time_for_one_ajax_call', function() {
return 10;
} );
Once you add this, please try the import again. This will tell the importer to process data in 10-second intervals, which should prevent the server from cutting the connection.
Additionally, please check with your host to ensure your max_execution_time is set to at least 300 and memory_limit is set to 256M or higher.
I hope this helps. Thank you!
