Could you activate the debugger and tell us which fatal error are you getting in PHP?
https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/
This is on a wp.com website, and it turns out the plugin I was trying to use to enable debugging wasn’t working right. I enabled SFTP access and made the necessary changes. This is the error message I am receiving.
[24-Nov-2024 21:51:48 UTC] PHP Fatal error: Uncaught Error: The script tried to modify a property on an incomplete object. Please ensure that the class definition "stdClass" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /wordpress/core/6.7.1/wp-includes/formatting.php:5122
Stack trace:
#0 /wordpress/core/6.7.1/wp-includes/formatting.php(2843): map_deep(Object(__PHP_Incomplete_Class), 'stripslashes_fr...')
#1 /wordpress/core/6.7.1/wp-includes/formatting.php(5779): stripslashes_deep(Object(__PHP_Incomplete_Class))
#2 /wordpress/core/6.7.1/wp-includes/meta.php(208): wp_unslash(Object(__PHP_Incomplete_Class))
#3 /wordpress/core/6.7.1/wp-includes/user.php(1231): update_metadata('user', 257733319, 'wpcom_user_data', Object(__PHP_Incomplete_Class), '')
#4 /srv/htdocs/wp-content/plugins/import-users-from-csv-with-meta/classes/import.php(621): update_user_meta(257733319, 'wpcom_user_data', Object(__PHP_Incomplete_Class))
#5 /srv/htdocs/wp-content/plugins/import-users-from-csv-with-meta/classes/import.php(815): ACUI_Import->import_user(7, 116, Array, Array, Array, Array, Array)
#6 /srv/htdocs/wp-content/plugins/import-users-from-csv-with-meta/classes/import.php(244): ACUI_Import->import_users('/tmp/phphLkYfJ', Array, false, false)
#7 /srv/htdocs/wp-content/plugins/import-users-from-csv-with-meta/classes/import.php(25): ACUI_Import->fileupload_process(Array, false)
#8 /wordpress/core/6.7.1/wp-includes/class-wp-hook.php(324): ACUI_Import->show('')
#9 /wordpress/core/6.7.1/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#10 /wordpress/core/6.7.1/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#11 /wordpress/core/6.7.1/wp-admin/admin.php(259): do_action('tools_page_acui')
#12 /wordpress/core/6.7.1/wp-admin/tools.php(40): require_once('/wordpress/core...')
#13 {main}
thrown in /wordpress/core/6.7.1/wp-includes/formatting.php on line 5122
@sltmunky69,
Which is the data in the column wpcom_user_data?
For some reason it seems to be the source of the problem.
This is not my website even. I’m working on it for a client, but by the look of it, it’s potentially related to Single Sign On to be able to log into this particular website using WordPress.com login credentials. I could share some of the data with you if there is a way to do that securely without exposing it to the whole internet here.
You can send us this info in a sure way writing as to contact AT import-wp DOT org
I just sent this over your way to .COM, the .ORG address was unrouteable.
In version 1.27.11 of the plugin, the fatal error will no longer occur, but this data cannot be imported. Ask the developer of this plugin not to save objects in the DB and to save arrays instead, which is the correct way to do it, for security and PHP compatibility reasons.
Now a warning will be issued and the error will be ignored.
