Import from square option issue

  • Resolved epiloguewp

    (@epiloguewp)


    3 years, 6 months ago

    When attempting to sync over products from square to woo it seems it copied over variations. Now the variation products all have a Variation #XXXXX before the product name on WooCommerce. Further when searching via the customer facing part of the site the results page notes the available items based on that name but it doesnt show them on the page. Searching for them on the back end does yield the items in the system.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Saif

    (@babylon1999)

    3 years, 6 months ago

    Hello @epiloguewp,

    Could you please share a copy of your site’s System Status Report as well as some screenshots? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Thread Starter epiloguewp

    (@epiloguewp)

    3 years, 6 months ago

    This is the fatal errors log

    2022-11-29T20:48:08+00:00 CRITICAL Uncaught Error: Call to undefined function wc_empty_cart() in /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php:372
Stack trace:
#0 /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php(363): WC_Session_Handler->forget_session()
#1 /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php(99): WC_Session_Handler->destroy_session()
#2 /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php(71): WC_Session_Handler->init_session_cookie()
#3 /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-woocommerce.php(857): WC_Session_Handler->init()
#4 /homepages/28/d528479872/htdocs/clickandbuilds/Epil in /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php on line 372

2022-11-29T22:52:45+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-includes/class-wp-object-cache.php on line 268
    Thread Starter epiloguewp

    (@epiloguewp)

    3 years, 6 months ago

    System report

    ### WordPress Environment ###

    WordPress address (URL): https://epiloguebookcafe.com
    Site address (URL): https://epiloguebookcafe.com
    WC Version: 7.0.0
    REST API Version: ✔ 7.0.0
    WC Blocks Version: ✔ 8.7.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: ❌ 6.0.2 – There is a newer version of WordPress available (6.1.1)
    WP Multisite: –
    WP Memory Limit: ❌ 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 6 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n

    SUHOSIN Installed: –
    MySQL Version: 5.7.38-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 7.0.0
    WC Database Prefix: GEvyG
    Total Database Size: 816.75MB
    Database Data Size: 536.41MB
    Database Index Size: 280.34MB
    GEvyGwoocommerce_sessions: Data: 63.09MB + Index: 3.02MB + Engine InnoDB
    GEvyGwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    GEvyGwoocommerce_order_items: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
    GEvyGwoocommerce_order_itemmeta: Data: 13.52MB + Index: 10.03MB + Engine InnoDB
    GEvyGwoocommerce_tax_rates: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    GEvyGwoocommerce_tax_rate_locations: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    GEvyGwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwoocommerce_payment_tokenmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    GEvyGwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGactionscheduler_actions: Data: 90.63MB + Index: 58.20MB + Engine InnoDB
    GEvyGactionscheduler_claims: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    GEvyGactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGactionscheduler_logs: Data: 40.56MB + Index: 18.03MB + Engine InnoDB
    GEvyGaiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGaiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGaiowps_failed_logins: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
    GEvyGaiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGaiowps_login_activity: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    GEvyGaiowps_login_lockdown: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
    GEvyGaiowps_permanent_block: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGcommentmeta: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    GEvyGcomments: Data: 5.52MB + Index: 2.19MB + Engine InnoDB
    GEvyGcpappbk_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGcpappbk_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGenjoy_instagram_hashtags: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    GEvyGenjoy_instagram_media: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    GEvyGfailed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_backup: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_display_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGformmaker_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_query: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_submits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_themes: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    GEvyGformmaker_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGmailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGmailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGnmgr_wishlist_itemmeta: Data: 0.30MB + Index: 0.36MB + Engine InnoDB
    GEvyGnmgr_wishlist_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    GEvyGoptions: Data: 37.13MB + Index: 6.13MB + Engine InnoDB
    GEvyGpostmeta: Data: 79.63MB + Index: 60.17MB + Engine InnoDB
    GEvyGposts: Data: 65.58MB + Index: 8.78MB + Engine InnoDB
    GEvyGpos_warehouse: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGqueue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_photo_slider_instal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_photo_slider_instal_video: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_photo_slider_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect1: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect10: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect2: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect3: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect4: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect5: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect6: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect7: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect8: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effect9: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_effects_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_font_family: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGrich_web_slider_id: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGsnippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGsocial_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGtec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGtec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGtermmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    GEvyGterms: Data: 4.52MB + Index: 5.09MB + Engine InnoDB
    GEvyGterm_relationships: Data: 6.38MB + Index: 3.36MB + Engine InnoDB
    GEvyGterm_taxonomy: Data: 0.47MB + Index: 0.42MB + Engine InnoDB
    GEvyGtm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGtm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGusermeta: Data: 12.52MB + Index: 8.03MB + Engine InnoDB
    GEvyGusers: Data: 1.52MB + Index: 0.72MB + Engine InnoDB
    GEvyGwc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    GEvyGwc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    GEvyGwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwc_customer_lookup: Data: 0.28MB + Index: 0.19MB + Engine InnoDB
    GEvyGwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    GEvyGwc_order_product_lookup: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
    GEvyGwc_order_stats: Data: 0.41MB + Index: 0.30MB + Engine InnoDB
    GEvyGwc_order_tax_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
    GEvyGwc_product_attributes_lookup: Data: 0.47MB + Index: 0.31MB + Engine InnoDB
    GEvyGwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwc_product_meta_lookup: Data: 2.52MB + Index: 4.28MB + Engine InnoDB
    GEvyGwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwoocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpappninja_adserver: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpappninja_home_perso: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpappninja_ids: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    GEvyGwpappninja_installs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwpappninja_push: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpappninja_push_perso: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGwpappninja_qrcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpappninja_stats: Data: 2.52MB + Index: 1.78MB + Engine InnoDB
    GEvyGwpappninja_stats_users: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    GEvyGwpdevart_calendars: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_dates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_extras: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_reservations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpdevart_themes: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    GEvyGwpforms_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    GEvyGwsal_metadata: Data: 39.58MB + Index: 60.33MB + Engine InnoDB
    GEvyGwsal_occurrences: Data: 21.55MB + Index: 8.02MB + Engine InnoDB
    GEvyGwsal_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    GEvyGyoast_indexable: Data: 32.56MB + Index: 12.09MB + Engine InnoDB
    GEvyGyoast_indexable_hierarchy: Data: 2.48MB + Index: 3.47MB + Engine InnoDB
    GEvyGyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    GEvyGyoast_primary_term: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    GEvyGyoast_seo_links: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
    GEvyGyoast_seo_meta: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
    wp_redi_restaurant_reservation_v6: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_redi_restaurant_reservation_v6_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 14333
    condition_group: 1
    custom_css: 2
    custom_order_status: 8
    customize_changeset: 4
    feedback: 5287
    fmemailverification: 1
    form-maker: 1
    forum: 3
    jetpack_migration: 2
    jp_img_sitemap: 8
    jp_img_sitemap_index: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mc4wp-form: 1
    nav_menu_item: 37
    nm_gift_registry: 431
    oembed_cache: 15
    page: 74
    pos-station: 2
    post: 81
    product: 14060
    product_variation: 1510
    revision: 1720
    shop_coupon: 1325
    shop_order: 4120
    shop_order_refund: 133
    shop_subscription: 1
    szbdzones: 2
    topic: 7
    tribe_events: 90
    tribe_organizer: 7
    tribe_rsvp_attendees: 25
    tribe_rsvp_tickets: 1
    tribe_venue: 7
    tribe_wooticket: 653
    wp_block: 1
    wp_global_styles: 2
    wpforms: 3

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (20) ###

    Event Tickets: by The Events Calendar – 5.5.2
    All In One WP Security: by All In One WP Security & Firewall Team – 5.1.0
    Custom Order Status for WooCommerce: by Tyche Softwares – 2.1.1
    Event Tickets Plus: by The Events Calendar – 5.6.1
    Facebook for WooCommerce: by Facebook – 2.6.22
    Jetpack: by Automattic – 11.3.1
    Shipping Zones by Drawing Premium for WooCommerce: by Arosoft.se – 2.3
    Simple Banner: by Ryan Petersen – 2.12.1
    The Events Calendar: by The Events Calendar – 6.0.2
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.21.25

    WooCommerce Blocks: by Automattic – 8.7.2
    WooCommerce Payments: by Automattic – 4.8.1 (update to version 5.0.3 is available)
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.3 (update to version 2.0.0 is available)
    WooCommerce Square: by WooCommerce – 3.3.0
    WooCommerce: by Automattic – 7.0.0 (update to version 7.1.0 is available)
    Yoast SEO: by Team Yoast – 19.6.1
    WP Activity Log for WooCommerce: by WP White Security – 1.4.4
    WP Dark Mode: by WPPOOL – 2.4.0
    Multi-Step Checkout Pro for WooCommerce: by SilkyPress – 2.25
    WP Activity Log (Premium): by WP White Security – 4.4.2.2

    ### Inactive Plugins (8) ###

    APIExperts Square for WooCommerce: by Wpexpertsio – 4.2.2
    Bulk remove posts from category: by MasterNs – 3.3
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.8
    PW WooCommerce Bulk Edit: by Pimwick
    LLC – 2.107

    WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0
    WP-Optimize – Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.7

    WP-Optimize Premium – Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.3

    WP Activity Log: by WP White Security – 4.4.2.1

    ### Must Use Plugins (1) ###

    1&1 Product Subdomain: by 1&1 – 1.1.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: #79 – /shop
    Cart: #80 – /cart
    Checkout: #81 – /checkout
    My account: #82 – /my-account
    Terms and conditions: #3 – /privacy-policy

    ### Theme ###

    Name: Spacious
    Version: 1.9.5
    Author URL: https://themegrill.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://epiloguebookcafe.com
    Subscription Statuses: wc-expired: 1
    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ❌ No

    ### Store Setup ###

    Country / State: United States (US) — North Carolina

    ### Subscriptions by Payment Gateway ###

    WooCommerce Payments: wc-expired: 1

    ### Payment Gateway Support ###

    WooCommerce Payments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    gateway_scheduled_payments
    tokenization
    add_payment_method

    PayPal Standard: subscriptions
    gateway_scheduled_payments
    subscription_payment_method_change_customer
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    products
    refunds

    PayPal Reference Transactions Enabled: ❌ No
    Square: products
    card_types
    customer_decline_messages
    payment_form
    authorization
    charge
    charge-virtual
    capture_charge
    refunds
    voids
    customer_id
    tokenization
    add_payment_method
    token_editor

    ### Square ###

    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ✔ Next scheduled: 2022-12-01 02:48:26 -05:00
    Options: ✔
    Notes: 104
    Onboarding: completed

    ### WooCommerce Payments ###

    Version: 4.8.1
    Connected to WPCOM: Yes
    Blog ID: 160254071
    Account ID: acct_1GaWeoLQTPD79q7J

    ### Action Scheduler ###

    Canceled: 23
    Oldest: 2022-11-07 12:33:05 -0500
    Newest: 2022-11-26 15:55:12 -0500

    Complete: 111,696
    Oldest: 2022-10-30 22:59:16 -0400
    Newest: 2022-11-30 20:55:45 -0500

    Failed: 114,895
    Oldest: 2020-06-03 08:17:46 -0400
    Newest: 2022-11-29 17:52:32 -0500

    Pending: 5
    Oldest: 2022-11-30 21:38:05 -0500
    Newest: 2023-01-03 09:07:03 -0500

    ### Status report information ###

    Generated at: 2022-11-30 21:08:44 -05:00
    `

    xue28 (woo-hc)

    (@xue28)

    3 years, 6 months ago

    Hi @epiloguewp

    Thanks for sending the System Status Report and the error logs.

    CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-includes/class-wp-object-cache.php on line 268

    As for the error logs, this is one of the most common WordPress errors, and you can easily fix it by increasing the php memory limit in WordPress. You can follow the solutions on the article below to fix WordPress memory exhausted error by increasing PHP memory:

    https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Meanwhile, can you please enable logging in Square by going to WooCommerce > Settings > Payments > Square > Debug Mode > Save to Log. Then, try to sync products again to replicate the scenario above. Please share here the fatal error logs (if any) under WooCommerce > Status > Logs that starts with square.

    Thanks!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    3 years, 6 months ago

    👋 Howdy!

    Seeing that you haven’t responded, I am marking this as resolved – we’ll be here whenever you are ready.

    Cheers.

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