Hello,
I tested this and it works fine for me. Can you please recheck it? Try to import/export json file on a fresh wordpress + oceanwp installation to check the issue.
Wordpress 5.0.1
I am on a fresh wordpress + oceanwp installation.
Any other kind of details you need ?
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This reply was modified 7 years, 5 months ago by
sebacastelao.
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This reply was modified 7 years, 5 months ago by sebacastelao.
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This reply was modified 7 years, 5 months ago by sebacastelao.
Hello,
I just tested the import/export feature again with the WP 5.0.1 and it works fine for me.
1. Try to upgrade the PHP version if it is not PHP7.
2. Disable all the plugin except Ocean Extra and check it works or not.
3. Try to increase the memory limit to 256M.
This did not solve the problem. I have downloaded the example child theme from https://github.com/oceanwp/oceanwp-child-theme
The error is: You must upload a .json file generated by the export button.
Hello @sebacastelao and @rtzekov, can you tell me what is your host?
I have tried myself and I don’t have this problem so if you are on the same host, maybe there is a security on the server that doesn’t allow to upload a JSON file.
I did disable all WP plugins. php 7.2 and 250M
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This reply was modified 7 years, 5 months ago by
rtzekov.
Hello @sebacastelao and @rtzekov, another user had the same issue and I was able to fix it on the latest release, update Ocean Extra and that will fix the issue 🙂
