Import never progresses

  • Resolved selym

    (@selym)


    4 years, 1 month ago

    I’ve tried importing a few times from different computers, and each time nothing happens. It will just sit there for hours with my only option being to stop import. Is there anything I can troubleshoot from my side, or should I hit up my hosting?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter selym

    (@selym)

    4 years, 1 month ago

    Also wanted to add that I checked out one of the pinned message and can confirm my hosting is in the supported list, execution time is set to 180 seconds, and I have adjusted max file size to ensure it’s higher than my .wpress file.

    studioavanti

    (@studioavanti)

    4 years, 1 month ago

    Servmask doc: https://help.servmask.com/knowledgebase/troubleshooting/

    You can also probably find useful informations in the hosting server logs.

    Plugin Author Yani

    (@yaniiliev)

    4 years, 1 month ago

    Is it stuck while uploading the wpress file or when restoring the contents?

    Thread Starter selym

    (@selym)

    4 years, 1 month ago

    Not sure how I could tell, but I assume while restoring. That’s OK though. I appreciate you following up. When this plugin as well as my hosts manually instructions failed to work for me, I gave up and simply deleted the site. I wanted to move it before the source domain expired, but that didn’t happen, so I just zapped it out of frustration.

Viewing 4 replies - 1 through 4 (of 4 total)

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