Import Patterns Errors

  • Resolved treecutter

    (@treecutter)


    5 years ago

    Hello
    Just installed Starter Templates plugin on WP 5.7.1 running on Nginx, PHP7.4, MariaDB 10.5,Linux 4.19/Debian Buster

    Preview of every pattern results in the below error and trying to import any pattern fails with spinning wheel.

    “This page doesn’t seem to exist.
    It looks like the link pointing here was faulty. Maybe try searching?”

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter treecutter

    (@treecutter)

    5 years ago

    For clarification, there are the URLs that seems to be failing:

    https://websitedemos.net/astra-blocks/testimonials-1gw/
    https://websitedemos.net/astra-blocks/faq-3gw/
    https://websitedemos.net/astra-blocks/hero-3gw/

    Thread Starter treecutter

    (@treecutter)

    5 years ago

    Actually every pattern preview URL seems to result in “This page doesn’t seem to exist….”

    And none of the patterns can be imported

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    5 years ago

    Hi @treecutter,

    Thank you for reporting. We will fix this and release an update ASAP. We are really sorry for the inconvenience.

    Kind regards,
    Herman 🙂

    Thread Starter treecutter

    (@treecutter)

    5 years ago

    Hello

    We’ve just updated to v2.6.4, however the issues remain unchanged.

    Thanks

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    5 years ago

    Hi @treecutter,

    FYI, we are working on optimizing the older blocks to make sure they meet the design standards. Meanwhile, we have published a few new blocks. We will publish old ones for existing categories with some design optimizations.

    There were some technical issues in importing the Elementor blocks and we have fixed it in v2.6.4.

    Would you mind share with us screenshots or even a screen-captured video to show us how the issue looks like?

    Kind regards,
    Herman 🙂

    Thread Starter treecutter

    (@treecutter)

    5 years ago

    Hello

    Thanks for the reply. The issue persists, seems the URL’s where the patterns are fetched are broken/invalid

    Please see screenshots/comments here: https://imgur.com/a/h71CcxF

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    5 years ago

    Hi @treecutter,

    It looks like you still have the old Patterns showing on your end. Please try to sync the library and you will get the updated library on your end. Refer to this screenshot, please.

    Kind regards,
    Herman 🙂

    Thread Starter treecutter

    (@treecutter)

    5 years ago

    Hello Herman

    Pleased to confirm all is working fine now, updated to 2.6.6 and refeshed the templates

    Works great !!

    Thank you for the excellent support !!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    5 years ago

    Thanks for the update, @treecutter!

    I am marking this topic as Resolved. Feel free to open a new one if you need any assistance.

    Kind regards,
    Herman 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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