“Import products from CVS” tool dysfunction

  • Resolved digitalpower13

    (@digitalpower13)


    4 years, 4 months ago

    Hello,

    I have some troubles with the “import products from CSV” tool.
    When I want to update some of my products, some attributes (like position/menu_order) are not taken into account.

    I’ve tried different ways and nothing is working.
    I don’t know what to do anymore.

    Please help.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Abiola Ogodo

    (@oaoyadeyi)

    4 years, 4 months ago

    @digitalpower13 

    Can you share the action performed that triggers this error? Can you also share a screenshot of the error via https://imgbb.com or https://snipboard.io?

For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:

System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
    MayKato

    (@maykato)

    4 years, 4 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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