Import stops and hangs

  • Resolved kevin heath

    (@ypraise)


    7 years, 7 months ago

    Hi,

    I’ve tried to import a CSV file and clicked import. The screen changes to the import in progress and then hangs.

    How can I sop the process. I’ve tried to click cancel but that did nothing. I’ve disabled the plugin and reactivated the plugin and when I go to the import screen it quickly goes to the import in progress and hangs.

    I’ve disabled and deleted the plugin. Ran database optimization and repair. Reinstalled the plugin and when I went to import file it quickly went back to showing import in progress.

    There must be a file somewhere I need to delete or a database value I need to change to get it back to get rid of the record that an import is in progress.

    I should say that the plugin has worked great in the past without and issue and if possible I want to keep it.

    Can anyone help?

    • This topic was modified 7 years, 7 months ago by kevin heath.
    • This topic was modified 7 years, 7 months ago by kevin heath.
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