Import stuck, Javascript error 500

  • Resolved Anne-Laure

    (@dionysiaque)


    2 years, 10 months ago

    Hello,

    I am trying to import a backup file but the import is stuck at the “Extension compatibility check” message.

    I followed the instruction on that topic : https://ww.wp.xz.cn/support/topic/uploading-a-file-stuck-at-100-what-to-do/

    The javascript console displays the following error as soon as the “Extension compatibility check” message appears :

    Failed to load resource: the server responded with a status of 500 ()
    https://dionysiaque.fr/wp-admin/admin-ajax.php?action=ailwm_import&ai1wm_import=1

    Another line with that error is displayed in the console every few seconds.

    As advised in many threads, I edited the php.ini file to adjusted the php settings :

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)

    As far as the upload size limit is concerned, I was able to change to it that way before (The size of my website is about 700MB so I set it to 1024MB, as by default the limit is set to 128 MB). Nevertheless, it has no effect on the upload size limit now. I have to use a plugin to increase the limit.

    Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Anne-Laure

    (@dionysiaque)

    2 years, 10 months ago

    I deactivated each plugin one after the other and tried to import the backup file each time. The issue is still there.

    I tried to start over with a blank web space, install WordPress, All-in-One WP Migration plugin and then import a backup file…. another error.

    “Unable to open file for reading. File: …”

    • This reply was modified 2 years, 10 months ago by Anne-Laure.
    Plugin Author Yani

    (@yaniiliev)

    2 years, 8 months ago

    The upload functionality of the All-in-One WP Migration plugin depends on your server’s settings. If you’re encountering difficulties with the upload, it’s due to server restrictions, such as PHP memory limit, execution time, or upload size limit. These limitations are not imposed by our plugin, but are parameters set by your hosting provider.

    Many hosting providers set limits on file upload sizes, typically ranging from 50MB to 2GB. While some of these are soft limits that can be increased upon request, others are hard limits that cannot be altered. Unfortunately, these restrictions can present challenges when migrating larger sites.

    This is where the Pro version of our plugin comes in. Our Pro version has been widely successful as it takes the server configuration out of the equation for the user, offering a reliable upload experience, regardless of your server’s upload limit. This has been a game changer for many users dealing with larger sites and restricted server settings.

    If you find that you’re consistently hitting your server’s upload limit, we recommend considering the Pro version of our plugin. This could greatly simplify your experience and allow you to focus more on your site’s content rather than server configurations.

Viewing 2 replies - 1 through 2 (of 2 total)

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