Hi there @chrishans188,
I’m sorry to hear about the trouble, but thanks for reaching out.
I trust you followed the instructions on this page to import subscribers over by using a .CSV file. Please also keep an eye on the import number limitations, especially if you’re on a Jetpack Free plan 🙂
If that’s so and you still have trouble importing the file, I’d like to run some more tests with you on your site to try to figure out what’s happening. Could you contact us via this contact form and mention this thread?
Please explain the issue step-by-step. This will help us if we cannot replicate your specific issue on our end. Feel free to attach a screenshot in your next reply if you think it can be useful to me. If you don’t know how to make a screenshot, here’s a quick explanation.
Hello @chrishans188,
Do you have updates about the above? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!
