Plugin Author
Yani
(@yaniiliev)
Please read these this guide: How to Increase Maximum Upload File Size in WordPress
The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
You will see what limit you have encountered and increasing it will solve the issue.
The settings in PHP that you likely need to adjust are:
upload_max_filesize – set this to a value > than your backuppost_max_size – set this to a value > than your backupmemory_limit – set this to a value > than your backupmax_execution_time – set this to 0 (infinite)
I would truly appreciate pertinent assistance. The values were set to the plugin’s requirements before I posted my support request. The plugin failed then. And upon my verification of the settings values using phpinfo following your reply, it still fails. Please help.
For your own observation and verification please use the link below. The settings for the values, both local and master, show the s values are what you suggested and greater than size of the wpress upload file’s size.
https://resultzdigital.com/pinecreek/phpinfo.php
And why do you set this as RESOLVED? It is obviously NOT RESOLVED! Your “boiler plate” reply does not resolve this failure.
Plugin Author
Yani
(@yaniiliev)
At this point, we’ve reached the limits of what most in the community here are willing to offer in their spare time (everyone here is a volunteer).
You should consider hiring someone so that you can give them direct access to the site for a far more efficient fix than we can provide here.
Please try https://jobs.wordpress.net/ or https://jetpack.pro/ and do not accept any hire offers posted to these forums.
Thanks! I appreciate the clarity of your inability or unwillingness to provide support for your plugin. As such while you have decided to not support your plugin’s users, the issue is still unresolved. I will proceed to explore and trouble shoot migrating the website using your plugin and will post updates in this thread as to the fix. Hopefully there is a more efficient fix for the plugin than your skills, as the plugin author, are capable of providing.
