• ResolvedPlugin Support jmatiasmastro

    (@jmatiasmastro)


    Hi guys,

    We have investigated the reports from several users and have determined that the issue stems from a new feature introduced in the latest WooCommerce update. This feature allows for adjusting the permalink structure for product brands via “Settings” → “Permalinks” → “Product brand base”. For reference, please see the screenshot: snipboard.io/ZiYHvL.jpg.

    This new functionality may be causing the brands to not display as expected. As a temporary solution while we continue to investigate, we suggest changing the “Product brand base” slug to a different value (e.g., “product-brand”) instead of “brand”. This should restore proper brand display.

    Additionally, the correct link to access the brands in our plugin is:
    wp-admin/edit-tags.php?taxonomy=pwb-brand&post_type=product. You can refer to this screenshot: snipboard.io/QRoaeO.jpg.

    Please be sure to modify the slug to a different value and hit Save. You can find further details in this screenshot: snipboard.io/KJFtwc.jpg.

    Best regards,
    Quadlayers Support Team

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