Plugin Contributor
helened
(@helened)
Try reset-to-default in Wassup >>Options.
If that doesn’t restart data collection, try “uninstall” (go to Wassup >>Options >>uninstall and check the uninstall box then deactivate wassup), and reinstall wassup. Note that this option will purge all wassup data.
If both above doesn’t work, then Wassup may have been blocked by your ISP. Free hosts will often do this when an application exceeds their tiny Mysql quota. Other ISPs may also do this when the site is on a shared host. If your host is blocking Wassup from working, then you have to contact them directly to unblock it.
Note that Wassup accumulates a lot of data and it’s table size can get very large. You should monitor the table when using Wassup on a shared host. You can do this in Wassup >>Options >>[Manage File & Database] tab.
I´ve tried everything to not loose data.
MySQL table was not full, but I´ve had to uninstall plugin.
Because I don´t want this happen again and be a bad guy to my client, I´ve changed to Google Analytics instead.
