Importer LIte error

  • Resolved jameskeehn

    (@jameskeehn)


    3 years, 2 months ago

    attempting to import into JetPack CRM. error message received. Tried one cvs record, same error. Exported and Imported same file from JetPack CVS, same error.

    Error Details
=============
An error of type E_ERROR was caused in line 920 of the file /home/newbcsem/public_html/wp/wp-content/plugins/zero-bs-crm/includes/ZeroBSCRM.FileUploads.php. Error message: Uncaught Error: Call to undefined function finfo_open() in /home/newbcsem/public_html/wp/wp-content/plugins/zero-bs-crm/includes/ZeroBSCRM.FileUploads.php:920
Stack trace:
#0 /home/newbcsem/public_html/wp/wp-content/plugins/zero-bs-crm/includes/ZeroBSCRM.CSVImporter.php(239): jpcrm_file_check_mime_extension(Array, Array, Array)
#1 /home/newbcsem/public_html/wp/wp-content/plugins/zero-bs-crm/includes/ZeroBSCRM.CSVImporter.php(376): jpcrm_csvimporter_lite_preflight_checks(1)
#2 /home/newbcsem/public_html/wp/wp-content/plugins/zero-bs-crm/includes/ZeroBSCRM.CSVImporter.php(199): zeroBSCRM_CSVImporterLitehtml_app()
#3 /home/newbcsem/public_html/wp/wp-includes/class-wp-hook.php(308): zeroBSCRM_CSVImporterLitepages_app('')
#4 /home/newbcsem/public_html/wp/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#5 /home/newbcsem/public_html/wp/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /home/newbcsem/public_html/wp/wp-admin/admin.php(259): do_action('admin_page_zero...')
#7 {main}
  thrown

Error Details

  thrown

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Viewing 2 replies - 1 through 2 (of 2 total)
  • aicee

    (@aicee11)

    3 years, 2 months ago

    Hi @jameskeehn,

    Can you please try the following:

    You may also share try to share your .csv file through a Google drive public link here, so we can test if we can import the file successfully. You may choose to trim down the list of contacts to 3 contacts.

    Thank you!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    3 years, 2 months ago

    Hey @jameskeehn,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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