Importing Widgets failed due to parse JSON error.

  • Resolved misterrr1337

    (@misterrr1337)


    3 years, 1 month ago

    Hi,

    I’m trying to use Astra Starter Templates and got an error when my website is finalizing.

    We are building your website… – Sorry, something went wrong.
    What went wrong? – Importing Widgets failed due to parse JSON error.
    More technical information from console:
    { } – code is empty

    I tested this many time – installed again wordpress and Astra Starter Templates but nothing change.

    I changed PHP configuration file too like this:
    memory_limit = 512M
    max_execution_time = 900
    max_input_time = 900
    post_max_size = 256M
    upload_max_filesize = 720M
    I tried set higher values, but that didn’t help either. I used Astra Starter Templates many times on my hosting but never got’s problem like now.

    My PHP version is 8.0.

    Problem is with Import Widgets setting – if I uncheck this option everything installs fine but I need that option.

    Screenshot with error code – https://imgur.com/Iyd6VAk
    Screenshot with configuration setting (unchecked Import Widgets) which works – https://imgur.com/cAhk9z0

    How can I fix that and use comfortably plug?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    3 years ago

    Hi @misterrr1337,

    I check your website above and I noticed that it looks the same as the demo template. I believe you imported the Skin Cleanser Store template.

    Let us know if you need more help, otherwise please mark the topic as Resolved.

    Kind regards,
    Herman 😊

    Thread Starter misterrr1337

    (@misterrr1337)

    3 years ago

    Hi @bsfherman,

    In the beginning of instalation(selection of components for installation) I unchecked option Import Widgets. I installet skin without that content.

    I also noticed that you can try to avoid this error by installing the skin locally on your computer (via XAMPP), and then using the “Duplicator” plugin to transfer the content to a web hosting.
    I think that this error can be circumvented in this way without losing the content of the page (widgets).

    In any case, the problem is generated by the widget installation option, as I mentioned, and it needs to be corrected.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    3 years ago

    Hi @misterrr1337,

    Thank you for sharing about what you have done with the Duplicator plugin, however, it is a different story.

    If you import the template on your live environment (web hosting), are you facing the same thing?

    Kind regards,
    Herman 😊

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    2 years, 12 months ago

    Hi, it’s been a while since my last response. I am marking this as Resolved due to inactivity. Feel free to start a new thread if you need any assistance related to this plugin.

    Kind regards,
    Herman 😊

Viewing 4 replies - 1 through 4 (of 4 total)

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