Importing with multiple roles

Resolved curiogroup
(@curiogroup)

5 years, 6 months ago

Hello,
I can import users fine, but when I try with the role column with values: customer,bbp_participant the upload does not work (it used to work previously before I updated the plugin). Any assistance would be appreciated!

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

@curiogroup,

Could you tell me which error appears? Are you sure all the roles exists with this slug?

Thread Starter curiogroup
(@curiogroup)

5 years, 6 months ago

Hi Javier,

There are no errors displayed. The page shows the column headings, but no user is uploaded

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

Do the users exist? If yes, have you checked you have chosen to update users?

Thread Starter curiogroup
(@curiogroup)

5 years, 6 months ago

no, this is for new users.
I used role: customer and it works
But when I use role: customer, bbp_participant it does not work

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

bbp_participant exists? as slug of a role?

Thread Starter curiogroup
(@curiogroup)

5 years, 6 months ago

Yes – it does exist. It was what I was using previously. It’s a role for bbPress

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

This should work… let me test in a test site and let you know.

Maybe it would another day we are too busy.

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

I have just tested and it works correctly.

This data: https://prnt.sc/vpmf9x

Generates these roles: https://prnt.sc/vpmguy

This seems to be a problem from your site.

Thread Starter curiogroup
(@curiogroup)

5 years, 6 months ago

Thanks Javier – perhaps it is due to the role being from bbPress plugin, rather than the main wordpress role.

Plugin Author Javier Carazo
(@carazo)

5 years, 6 months ago

No, I am not sure. I am not bbPress user so I don’t know but this is really strange.

Viewing 10 replies - 1 through 10 (of 10 total)

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