Impossible to add a theme

  • Resolved jeromeduchene

    (@jeromeduchene)


    4 years, 11 months ago

    Hi,

    Version : Pro

    I try to create a theme. When I click on “save”, the theme is not added to the list. I can’t do anything, because it’s mandatory to have a theme to create a form.

    Can you help me ?

    Thank’s !

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jeromeduchene

    (@jeromeduchene)

    4 years, 11 months ago

    I just look at my phpmyadmin and I think that the tables are not created in the DataBase. How is it possible ?

    Plugin Author wpdevart

    (@wpdevart)

    4 years, 11 months ago

    Hi dear user.

    As you are using the premium version, we should provide future support via email. Contact us at [email protected] and we will provide future support.

    Also, if you have any issues with the database, then navigate to our plugin admin menu > Global Settings page. Then find the button “Recreate database” and click on that button. This should fix the issue.

    We will close this topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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