Impossible to update iThemes Security

Hello Team,

For about a year now, I keep getting the same error message over and over and it is now impossible for me to use the plugin. I have been using it for the past 6 years with no issues. I have tried to activate/Deactivate, Uninstall/Reinstall (from the plugin repertory and also by uploading the zip), nothing works. The tables are not created in my database during the install.
Does anyone know what could prevent the install? Any solutions on this?

Thanks a lot

Cannot run iThemes Security. Error encountered during setup. Please try deactivating and reactivating iThemes Security. Contact support if the error persists.

Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
Unknown character set: ‘utf8_general_ci’
The itsec_logs table is not installed.
The itsec_lockouts table is not installed.
The itsec_temp table is not installed.
The itsec_distributed_storage table is not installed.
The itsec_geolocation_cache table is not installed.
The itsec_fingerprints table is not installed.
The itsec_opaque_tokens table is not installed.
The itsec_user_groups table is not installed.
The itsec_mutexes table is not installed.
The itsec_bans table is not installed.
/blockquote>

• This topic was modified 5 years, 4 months ago by digitalitescds.