in ‘dokan dashboard’ bug?

  • Resolved blackmale

    (@blackmale)


    3 years, 6 months ago

    i test dokan lite

    User Role is Vendors
    in /dashboard/products/’dokan dashboard‘
    Add New Product >
    Upload featured image or Add Images to Product Gallery
    error ‘Sorry, you are not allowed to attach files to this post.’

    User Role is Vendors in /wp-admin/edit.php?post_type=product
    Add Product Upload no problem

    So I think it’s a Grant issue
    i use ‘User Role Editor‘ try to fix…
    really
    Solved after add new Grant fixed…

    add new Grant is
    1. Edit other pages
    2. Edit published pages

    new Upload no problem

    sorry
    i english is not good, hope to help dokan
    thanks all

    • This topic was modified 3 years, 6 months ago by blackmale.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Tanvir Hasan

    (@tanvirh)

    3 years, 5 months ago

    Hi @blackmale

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site. But If you’re still stuck, then for further discussion regarding this issue, please contact us through the official support channel.

    I hope the information will help.

    Thanks!

    Thread Starter blackmale

    (@blackmale)

    3 years, 5 months ago

    It turns out that I have had problems dealing with graph permissions

    for example

    Imagify of One User Avatar

    Tanvir Hasan

    (@tanvirh)

    3 years, 5 months ago

    Hi @blackmale

    Unfortunately, I am unable to understand the gist of your query. It would be great if you are able to elaborate on your query a bit more.

    Regards!

    Tanvir Hasan

    (@tanvirh)

    3 years, 5 months ago

    Hi @blackmale

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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