Include customer number in email

  • Resolved adejones

    (@adejones)


    2 years, 10 months ago

    Hi, we are using this plugin on a website where we also have “Sequential Customer Number for WooCommerce” installed, customer numbers start at 3800 and are stored in the user/customers profile.

    Would you know how we could get the customer number in to the body of the new order (or any) email?

    Any help would be appreciated. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • villasupport

    (@villasupport)

    2 years, 10 months ago

    Hi,

    Thank you for contacting us.

    If the customer number of your 3rd plugin is stored in user metadata, you can retrieve it using our shortcode and display it on the email template. You can find the specific shortcode to use in this documentation.

    This is currently a premium feature.

    Best regards.

    Thread Starter adejones

    (@adejones)

    2 years, 10 months ago

    Thanks for the reply. From what I can see in the plugins files, the plugin gets the value using get_user_meta( $user->ID, ‘wscn’, true ); so this would be OK to get the value using a shortcode?

    Thread Starter adejones

    (@adejones)

    2 years, 10 months ago

    We have now purchased premium and I have tried shortcode [wec_order_meta key=’wscn’] but unfortunately this hasn’t worked, where do I need to use meta_customer_order?

    villasupport

    (@villasupport)

    2 years, 10 months ago

    Hi,

    You are using the premium version, please contact us on our support forum, we will help you check.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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