Incompatibility in bricks builder

  • Resolved luismiguelrosero

    (@luismiguelrosero)


    4 months, 1 week ago

    As soon as I activate and enable the Translatepress plugin on my website, it immediately stops working.
    I work with Bricks Builder and use SiteGround as my hosting provider.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alex

    (@alexcozmoslabs)

    4 months ago

    Hello,

    Thank you for reaching out and letting us know about the issue. We’re sorry to hear that your website stops working after activating TranslatePress — we understand how frustrating that can be.

    TranslatePress is fully compatible with most WordPress setups, including Bricks Builder, but sometimes conflicts with themes, other plugins, or specific hosting environments (like SiteGround) can cause unexpected behavior.

    To help you resolve this quickly, could you provide a few details:

    • The exact error message or what happens when the site stops working (e.g., blank page, “white screen,” or specific error).
    • Whether you have any caching or optimization plugins active.
    • Your current PHP version and WordPress version.

    Once we have this information, our team can guide you step-by-step to get TranslatePress running without causing downtime. Often, the issue can be fixed with a minor adjustment or a simple conflict resolution.

    We’re committed to helping you get TranslatePress working smoothly with Bricks Builder and your hosting setup.

    Best regards,

    Plugin Support Alex

    (@alexcozmoslabs)

    3 months, 3 weeks ago

    Since has been more than 5 days since you received instructions about the opened topic, and you did not return with an update, we will mark this ticket as successfully resolved.
    If you have other questions regarding TranslatePress, we recommend you create another ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

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