Incompatibility issue – Mesmerize (Free)

  • Resolved Vladimir

    (@vladav)


    5 months, 1 week ago

    Hi, on one web i wanted to use this plugin, unfortunatelly it freezes during loading – do you know some fix to solve this?

    Thank you very much.

    Kind regards,

    Vladimir

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Abdul Wahab

    (@abdulwahab610)

    5 months, 1 week ago

    Hey, @vladav

    Thanks for reporting the issue. We’re looking into it and will get back to you with an update soon.

    Plugin Support Abdul Wahab

    (@abdulwahab610)

    3 months, 3 weeks ago

    Hey, @vladav

    Thanks for reporting the loading issue. This happens due to the Mesmerize theme’s loader interfering with the plugin in WordPress Customizer.

    Quick Fix: Add this CSS to disable their loader for our plugin:

    body:has(#accordion-panel-logincust_panel) #cp-full-screen-loader {
    display: none;
}

    For Theme Developers: The Mesmerize team should limit their loader to only their theme panels, not apply it globally across Customizer.

    This fix will resolve your immediate issue.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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