• Resolved jma141085

    (@jma141085)


    Hi! First of all, thank you for such a GREAT plugin!

    I just wanted to ask for help if possible. I’m using Avada theme and I noticed that the tabs element stopped working after enabling your plugin. I think it might be something related to jQuery selectors (click in tab is triggering actions but some CSS properties are not being correctly set). This is the the link to my page: https://activateya.com.ar/quiero-saber-mas/datos-estadisticos/

    Is there any workaround I may use to overcome this? Thank you in advice and have a great week!`

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello there,

    Thank you for trying out our plugin. I believe the issue is due to bootstrap JS files being loaded twice.

    function masvideos_dequeue_script() {
        wp_dequeue_script( 'bootstrap-tab' );
    }
    add_action( 'wp_print_scripts', 'masvideos_dequeue_script', 100 );

    Please try adding the above code to your child theme’s functions.php. The above code dequeues the bootstrap-tab javascript file that is being loaded. This should prevent the conflict.

    Hope this helps. Let us know if you have any other questions or need further help.

    Thanks,
    Ibrahim

    Thread Starter jma141085

    (@jma141085)

    Hello, thank you for such a fast answer! I applied the changes but it looks like the issue is still there. Just in case you can check it here: https://activateya.com.ar/quiero-saber-mas/glosario/ Thank you very much!

    Hello again,

    Thank you. I looked into the website that you’ve shared and noticed that the bootstrap-tab is being loaded. Can you please update the above code to this:

    function masvideos_dequeue_script() {
        wp_dequeue_script( 'bootstrap-tab' );
    }
    add_action( 'wp_enqueue_scripts', 'masvideos_dequeue_script', 100 );
    Thread Starter jma141085

    (@jma141085)

    Thanks again!, but unfortunately It didn’t work either. Do you think another solution is possible?

    Thread Starter jma141085

    (@jma141085)

    Finally to solve the problem I installed a tabs plugin. Thank you very much for your help!

    Hello again,

    Thank you for getting back. I tested the code that I’ve shared here: https://ww.wp.xz.cn/support/topic/incompatibility-issues-with-avada-theme/#post-15531097 and it successfully dequeued the script file. I looked into the website URL that you’ve shared and noticed that the file is not dequeued and hence causing issues.

    Kindest Regards,
    Ibrahim

Viewing 6 replies - 1 through 6 (of 6 total)

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