Incompatible Archive

  • Resolved davespurg

    (@davespurg)


    2 years, 3 months ago

    When I download the PRO version it doesn’t download as .zip then when I zip up I get the message ‘Incompatible archive’

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebFactory

    (@webfactory)

    2 years, 3 months ago

    Unfortunately, we can’t provide support for the PRO version in this forum. Please contact us via email or the contact widget in the plugin. Thank you for understanding.

    Angela Bowman

    (@askwpgirl)

    2 years, 3 months ago

    This is a bug introduced in WordPress 6.4.3 in which Mac OS zip archives won’t work with WordPress. So all theme and plugin developers are scrambling to re-zip their files and re-upload. So re-downloading the pro plugin will allow you to upload if they fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Incompatible Archive’ is closed to new replies.