• Resolved davespurg

    (@davespurg)


    When I download the PRO version it doesn’t download as .zip then when I zip up I get the message ‘Incompatible archive’

    The page I need help with: [log in to see the link]

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  • Plugin Author WebFactory

    (@webfactory)

    Unfortunately, we can’t provide support for the PRO version in this forum. Please contact us via email or the contact widget in the plugin. Thank you for understanding.

    This is a bug introduced in WordPress 6.4.3 in which Mac OS zip archives won’t work with WordPress. So all theme and plugin developers are scrambling to re-zip their files and re-upload. So re-downloading the pro plugin will allow you to upload if they fixed it.

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The topic ‘Incompatible Archive’ is closed to new replies.