Hello,
The plugin is compatible with High-Performance Order Storage. Please ensure that you’re using the latest version.
We support customer sites and one had a free version 1.8.1, it supports, and the other has a pro 1.8.5 and it does not support.
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This reply was modified 1 year, 8 months ago by
webfantastic.
Thank you for clarifying!
Both the free and pro versions are compatible with HPOS. Here’s a screenshot from my setup with the pro version installed: https://cln.sh/NFSTmrV0.
To look into the issue further, could you please share a screenshot of the WooCommerce > Settings > Advanced > Features page along with the site URL in question?
Hello,
I haven’t heard back from you in a while, so I’m going to mark this as resolved.
If you have any further questions, feel free to start a new thread.