Incompatible with Woocommerce Subscriptions

  • cubemedia

    (@cubemedia)


    5 years, 8 months ago

    Do not use this product with Woo Subscription plugin. We have a client pet food website which has been running both Woo Subscriptions and this points and rewards plugin for quite sometime. With the most recent updates there is a glitch and the points redemption will not function at the checkout.

    Have raised this issue with WooCommerce support (BTW don’t call yourselves Happiness Engineers when you clearly aren’t) and they have referred to their development team. No ETA on fix – could be weeks, could be months. In the meantime our client and his customers just have to suck it up.

    There is no sense of accountability or responsibility from this outfit.

Viewing 1 replies (of 1 total)
  • MakeWebBetter

    (@makewebbetter)

    5 years, 8 months ago

    Hi,

    It’s sad to hear that you’re facing an issue while using the plug-in, we would like to tell you that our plug-in is not compatible with the Woo Subscription plugin, also as you are facing the issue after updates we have checked at our end and didn’t found any such issues over checkout.

    We’re always available to help our customers and try to fix the issue, so we request you to please share the issues with help of screenshot or videos so that we can help you in a much better way.

    Regards
    MakeWebBetter

Viewing 1 replies (of 1 total)

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