Hey @luhmann,
thanks for reaching out!
That is indeed a bit strange. My first bet was WP-Cron, but even without it you should be able to export at least some more pages.
Anything flagged in diagnostics?
You might want to follow our debugging guide right here to get that sorted: https://docs.simplystatic.com/article/72-how-to-use-the-debugging-mode
Cheers,
Patrick
Thanks Patrick. I have a log file for you, but no email address. Where should I send it? (File is only 107kb). There do seem to be some error messages, but I don’t understand them.
Regarding “there is no ZIP file or deploy to a local folder” I see now that the diagnostics screen says “Web server can not write to Local Directory” – I have some control over this shared server, is there some way I can try to fix this?
@luhmann Excellent, send the file via e-mail to [email protected].
Web server can not write to Local Directory
Thankfully, you can configure the directory in the settings.
Go to Simply Static -> Settings -> Misc -> Temporary Files, and you can adjust the path we use to save the temporary files while running an export.
By default, we use your-system-path/wp-content/uploads/simply-static/temp-files/ – it could be enough to create the /temp-files/ directory manually via FTP (maybe the user has access to read/write files but is not allowed to create new files).
Once that’s sorted, you should be able to run exports without any issues and get the ZIP file link to download it.
Cheers,
Patrick
Dear Patrick,
1. I have sent you an email.
2. Regarding the “write to Local Directory,” I think I was not clear. It has no problem writing to the temp file directory in uploads, but it won’t save a Zip file there, or if I create a second folder at the same level as the temp file folder (in “uploads”) and try to use that as the “local directory” it won’t write to that folder either.
Dear Patrick,
I fed the debug log into Claude3 AI. It identified the “writers_new_excerpt_more” function as the problem. I then copied the relevant code from functions.php into Claude3 and it re-wrote it for me. Took two tries, but it got it right and now everything works. Export went from a few hundred files to over 5000. It even output a ZIP file. Amazing.
Thanks again for your help. You can mark this as solved.
