Incomplete uninstall

  • condition cavu

    (@tissa10x)


    9 years, 1 month ago

    Upon installing WF it broke all pages on our multi-user site. We followed the procedure to remove it which resulted in HTTP 500 errors. We restored the .htaccess file, but now it appears as a plug-in but with no checkbox to remove it, as you can see here:

    2017-04-14_2304

    How can we remove WF entirely?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support wfphil

    (@wfphil)

    9 years, 1 month ago

    Hello,

    Sorry to hear that you are having this trouble. What you can do is install our companion plugin from the link below:

    Wordfence Assistant

    This should help you to remove all data that is still remaining.

    If you need any further assistance in using the assistant plugin then please let me know.

Viewing 1 replies (of 1 total)

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