Inconsistent backup zip file sizes

  • Resolved winzurf

    (@winzurf)


    10 months, 2 weeks ago

    I’ve run a backup (free version) using defaults and the zip file was about 13MB, so I ran it again and got around 300MB which is what I expected? How can I tell if it’s doing a complete backup, and why would it do this?

    2025-07-15 10:08 zip 13.89MB 20250715_eastbournenz

    2025-07-15 10:13 zip 300.63MB 20250715_eastbournenz

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    10 months, 2 weeks ago

    Hi @winzurf ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in ww.wp.xz.cn forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    10 months, 1 week ago

    Hi @winzurf ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Inconsistent backup zip file sizes’ is closed to new replies.