• Resolved Bojan

    (@bojanbecin)


    Hello,

    We are using office365. Everything worked fine, but now emails are not sent. Error is Incorrect authentication data.
    When we run the connectivity test we get the following results:

    ✅ Port 25 can be used for SMTP to smtp.office365.com. Warning: connected to hosting instead of office365.com.
    ✅ Port 587 can be used for SMTP to smtp.office365.com. Warning: connected to hosting instead of office365.com.
    ✅ 🔒 Port 443 can be used with the SendGrid API.
    ✅ 🔒 Port 443 can be used with the Mandrill API.
    ✅ 🔒 Port 443 can be used with the Mailgun API.
    ❌ No outbound route between this site and the Internet on Port 465.
    • This topic was modified 4 years, 9 months ago by Bojan.
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  • Thread Starter Bojan

    (@bojanbecin)

    We have resolved the issue, the firewall on the server was blocking emails.

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