Incorrect "From" In WordPress Emails

  • Resolved David Bisset

    (@dimensionmedia)


    12 years, 11 months ago

    Having a problem where a client is hosting WEBSITE1.COM, and when i request a WordPress generated email (from either a plugin or from WordPress itself, like in the example of a password reminder link request), i’m getting a different “from” in the resulting email. Example:

    From: Apache <[email protected]>

    WEBSITE2 in this example is also hosted by the client, most likely on the same server. No emails have been assigned for the WEBSITE2 domain.

    My theory is that WordPress (or the server) is defaulting to the other real email address.

    Regardless if this is true or not, i’m wondering if anyone can confirm and recommend the best course of action. The client really doesn’t want to create email accounts for their multiple domains (they don’t use them), unless this is the only solution.

    I’m more on a fact-finding mission here, but obviously the “from apache” and incorrect email is a black eye of sorts. Thoughts?

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    12 years, 11 months ago

    What urls are entered in Settings -> General?

    Thread Starter David Bisset

    (@dimensionmedia)

    12 years, 11 months ago

    It’s going to a real email address on WEBSITE2.com. Not the “wordpress-support” email, however. It wouldn’t be a surprise to get an email from [email protected] if that was actually in the Settings -> General. The urls all point to WEBSITE1.com (as you would expect).

    esmi

    (@esmi)

    12 years, 11 months ago

    WordPress will use the domain name entered in Settings -> General for all emails, so I can only suggest that someone has set up mail forwarding on this address via the hosts.

    Thread Starter David Bisset

    (@dimensionmedia)

    12 years, 11 months ago

    Thanks esmi. I’m checking now to see if they can’t set this up. What you’re saying makes sense and logical, but i’m wondering why they aren’t getting the actual email in the settings panel instead of another email on the same domain. I’m checking further into the way the emails have been setup, and if i can find something that makes sense i can mark this resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

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