Incorrect message display after submitting form
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Hello,
I have a problem with displaying message after submiting form.
So, the main problem is that when You hit “submit” it really sumbmit everything and I get information where I want to… BUT, after hitting submit button it display information that “There was an error trying to send your message. Please try again later.”, but in real life it went good and i got everything what I want.
The problem is on client site, when client see this kind of feedback he try to submit it again so it is unnecessary, but he doesn’t know that he sent it already, because message after submitting is false. It should show “Thank you for your message. It has been sent.”. The only way I managed to change that is changing messages to correct one in place where it shouldn’t be (i placed “Thank you for your message. It has been sent.” in “Sender’s message failed to send”. But it shouldn’t work like that.
Please tell me what do you need to solve that problem ?
Here are proper messages i have in my form, and as I wrote, after proper sending form, it gives me bad message:
https://ibb.co/pvC1ybzThank you for your answers, If you need more information please give me feedback.
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Where can we see the website in question?
Sorry, didn’t paste website, here it is: https://icao4u.com/free-icao-mock-exam/#egzaminprobnylista
What other plugins and theme do you use on the site?
We’re using NEVE Theme 3.3.6 version.
Here is list of plugins: https://ibb.co/0KPYJBRTry switching to the default theme, deactivating all plugins excluding Contact Form 7 and WordPress Importer, and clearing all cache data.
Why you are advised to deactivate plugins and switch to the default theme.
Unfortunately themes, deactivating etc. didn’t help. Funny thing is that when i copied this form to my private site, message worked well but here it still gives false messages (I even tried not only default themes but also some others, also as you wrote).
Any other solutions for this problem ?
best regardsYou can close this thread. I make my own form in airtable and did automation with make.com. Unfortunately CF7 have a lot of bugs.
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This reply was modified 2 years, 6 months ago by
mwekierowca.
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This reply was modified 2 years, 6 months ago by
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