Incorrect Rate Calculation?

  • Resolved midshorediesel

    (@midshorediesel)


    2 years, 12 months ago

    The rates being returned from USPS are much higher than expected due to the curious way the plugin is retrieving the rates.

    It appears that if I have three different products in my cart, the plugin retrieves the shipping pricing for each individual product. Then, it multiples the shipping rate by the quantity of the product in the cart, then adds all of the individual rates together. This results in exorbitant shipping rates.

    My assumption would be to take the individual products weights and dimensions, add them together into a single package, and then retrieve that single package rate from USPS?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter midshorediesel

    (@midshorediesel)

    2 years, 12 months ago

    Ah, never mind, I see “Parcel packing” is controlled under the Packaging tab.

    Plugin Author ELEXtensions

    (@elextensions)

    2 years, 12 months ago

    Hello @midshorediesel ,

    Thanks for contacting us. We hope you were able to sort out the rate issue after making adjustments under the Packaging tab of the plugin. Feel free to contact us incase of any further queries.

Viewing 2 replies - 1 through 2 (of 2 total)

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