• Resolved webgurudesign

    (@webgurudesign)


    Hi

    I have created a registration form for South Africa. The states however only show USA and one is then not able to proceed. Could you please add the correct states for the country selected?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    HI @webgurudesign,

    At the moment, the option to automatically display South Africa’s states is not available in the current version. However, we’ve already created a development ticket and assigned it to our developer team. This feature is planned for a future update.

    As a temporary solution, you can use an Input field to allow users to enter their state information manually.

    Thank you for your understanding and patience.

    Best regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @webgurudesign,

    We’ve released an update, and you can now select South Africa’s states. Please update to the latest version of the plugin. If you notice any issues with the state selection, feel free to let us know—we’ll be happy to assist you.

    Best regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @webgurudesign,

    Just checking in to see if you had a chance to review my last message and update the plugin to the latest version. If you could confirm whether the update helped you select South Africa’s states, it would be greatly appreciated.

    Best regards!

    Thread Starter webgurudesign

    (@webgurudesign)

    Hi. Thank you for looking into this. I have updated to the latest version : https://prnt.sc/vyiz8yErgwjA and have updated the form : https://prnt.sc/nXPCppA_ew-R. But when I go to the form on the frontend, it still isn’t displaying correctly and Country field has been hidden? https://prnt.sc/C47DMilQpgn6

    If I un-hide it, it still doesn’t show the SA states : https://prnt.sc/KBoKCALzSMkC

    Thank you

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @webgurudesign,

    The hidden field is not caused by our plugin. It looks like the issue is due to resource minification from the LiteSpeed Cache plugin, which has applied a display: none style to the country field.

    Could you please clear all cache and minified files from the LiteSpeed Cache settings, and then temporarily deactivate the plugin to check if the issue gets resolved?

    If disabling the plugin works, you can use LiteSpeed’s “Exclude from Cache” and “Exclude from Minification” options to prevent this problem in the future.

    Best regards!

    Thread Starter webgurudesign

    (@webgurudesign)

    Hi. I have cleared all cache and have disabled Litespeed but the field is still hidden. I have also disabled all the plugins to see if it was a conflict but the field stayed as hidden. Thank you

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @webgurudesign,

    If you’ve already checked for a conflict, that’s quite strange, as the hidden code seems to be injected through JavaScript. However, you can make it visible by using custom CSS.

    Please try adding the following CSS code by going to your Dashboard > Appearance > Customize > Additional CSS section.

    form.woocommerce-form.woocommerce-form-register.register.tgwcfb-register #shipping_country_field {
    display: block !important;
    }


    Best regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @webgurudesign,

    Since we haven’t heard back from you, we’ll go ahead and mark this topic as resolved. We assume the issue has been addressed. If you still need help, feel free to reopen the topic at any time.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Incorrect States Displaying’ is closed to new replies.