Incorrect string display

  • Resolved Panos Web

    (@siteworks)


    3 years ago

    Hi support,

    thanks for the very useful plugin.

    We have a problem with a.. “staborn” string that is displayed incorrectly.

    It is displayed in the translated language both in the source and the translated language, and we fail to correct it.

    When we try to edit it, it’s appearing as “undefined” in the string’s translation options.

    It is the string of woocommerce checkout button, in the checkout page, where we use a Paypal express plugin as payment method.

    We would like to help us here.

    The site utilizes Translationpress Version 2.5.1, WordPress 5.6.10 and woocommerce Version 4.9.2 and the paypal plugin is YITH PayPal Express Checkout for WooCommerce Version 1.7.0.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Panos Web

    (@siteworks)

    3 years ago

    Can you help please with this?

    Thanks

    Andrei

    (@andrei202)

    3 years ago

    Greetings,

    We deeply apologize for the delayed response.

    There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

    Would you mind sending over a screenshot of the problem so I can have a better look?

    Regards

    Thread Starter Panos Web

    (@siteworks)

    3 years ago

    Hi,

    no worries..

    I send you below in two screenshots, the problem.

    The problem is that the supposed-to-be translated greek string “Ολοκλήρωση παραγγελίας στο Paypal” ( checkout button string ) appears also the same in the initiative english language.

    Thread Starter Panos Web

    (@siteworks)

    3 years ago

    greek checkout page

    https://ibb.co/Jmzgq0m

    english checkout page

    https://ibb.co/VmZj2mN

    both the same

    you can test it live here , if you wish https://banjo-show.com/shop/

    just add a product in the cart and go to checkout in both languages

    Thanks in advance

    Thread Starter Panos Web

    (@siteworks)

    3 years ago

    Hi,

    Did you check the info we gave you please?

    Any help with this, would be appreciated.

    Thanks

    Plugin Support Alex

    (@alexcozmoslabs)

    2 years, 11 months ago

    I set this ticket as Resolved.
    You can also change its status back to unresolved and let us know by replying to this topic if your issue still needs attention.
    Another option is to let this ticket as it is and open a new one where to mention the issue again and ask for support.

    Thread Starter Panos Web

    (@siteworks)

    2 years, 11 months ago

    Hi,

    But you didn’t give us any help with this !

    Andrei

    (@andrei202)

    2 years, 11 months ago

    We try to manage the tickets as efficiently as possible, but sometimes we need to take their pulse and see if the reported problems are still active to know if assistance is still needed.
    I will be getting back to you as soon as possible on this matter

    Andrei

    (@andrei202)

    2 years, 11 months ago

    Greetings,

    Please visit the Advanced tab of TranslatePress and activate the: “Fix missing dynamic content” .

    Let me know if this works.

    Thread Starter Panos Web

    (@siteworks)

    2 years, 11 months ago

    Thanks,

    we’ve tested all these similar workarounds, but they don’t have result.

Viewing 10 replies - 1 through 10 (of 10 total)

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