Incorrect tax calculation

  • Resolved cortall

    (@cortall)


    1 year, 5 months ago

    The invoice plugin isn’t calculating taxes correctly for orders from different states. I’ve enabled regional tax rules, but they don’t seem to apply. Could this be a configuration issue?

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  • Plugin Support Ahmed Imran

    (@ahmedimran)

    1 year, 5 months ago

    Dear @cortall,

    Thank you for reaching out to us.

    Please note that the Challan plugin reflects the tax details directly from your WooCommerce order and does not recalculate taxes. If there’s a discrepancy, it might be related to the WooCommerce tax configuration.

    To help us investigate further, please provide the following details:

    1. Screenshots of your WooCommerce tax settings.
    2. Examples of specific orders where the tax calculation appears incorrect.
    3. The versions of WooCommerce and Challan plugin you’re using.

    For additional assistance, you can also contact us directly through webappick.com/contact.

    We’ll work with you to resolve this issue as quickly as possible.

    Best regards,

Viewing 1 replies (of 1 total)

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