• Resolved Abdul

    (@tsavdo)


    Hi, I’ve integrated digits plugin into my website. Now i’m using phone number for registration. When I register using a phone in multi step checkout i’m getting this message:

    Incorrect username password.

    Actually the phone number is correct, and I shouldn’t be getting any error messages.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    Hello Abdul,

    if you deactivate the WooCommerce Multi-Step Checkout plugin is the phone registration working alright without the “Incorrect username password.” error?

    Thread Starter Abdul

    (@tsavdo)

    Hi Diana, that issue got solved, thanks.

    I’m just facing a diffrent one, could you help me with that please.

    There are 2 steps in my check out. In fist one there is billing_address_1 and a name. When I go to step 2 it is saying that address is not filled. In my settings I made default choice for address the one in 1st step that is billing address.

    Could you take a look at that please.

    Thanks,
    Best Regards,
    Abdul

    Plugin Author SilkyPress

    (@diana_burduja)

    When I get to the checkout page it asks me for “Номер мобильного” in order to continue. Could you tell me what should I write there in order to see the checkout steps?

    Thread Starter Abdul

    (@tsavdo)

    its a phone number.. (language is russian)

    Plugin Author SilkyPress

    (@diana_burduja)

    Which phone number should I use? My personal phone number? I’ve tried that and I get an error.

    Plugin Author SilkyPress

    (@diana_burduja)

    Please deactivate the Digits plugin so I can have a look at the issue. You can activate it again afterwards.

    Thread Starter Abdul

    (@tsavdo)

    I have deactivated it.

    Thread Starter Abdul

    (@tsavdo)

    if you send me an email to [email protected] I could send you ftp details, or wordpress login details. That way you could be able to check the issue from inside. Thanks

    Plugin Author SilkyPress

    (@diana_burduja)

    I got to see the checkout page on which there is a multi-step checkout plugin installed, but not this one.

    You’re bought the plugin from the CodeCanyon market. That is a totally different multi-step checkout plugin. Please contact the plugin developers on CodeCanyon for support.

Viewing 9 replies - 1 through 9 (of 9 total)

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