Incorrectly Applied Discount

  • Tim Gooch

    (@timthefoolman)


    1 year, 2 months ago

    On my store, if someone selects CFA XAF (Central African Franc) as the currency, adds products to their cart, and then goes to check out, there will be a 100% discount on every product, without a coupon. If the customer switches to USD, the prices will reflect the correct quantity discounts. If the user switches back to CFA XAF, the discount will again be 100%.

    I suspect this is because of how CFA XAF is displayed, with a space where most currencies would use a comma. For example, 120,000 CFA XAF displays as 120 000.

    If I disable this plugin, the problem disappears. When I re-enable it, the problem returns.

    Tim

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    1 year, 2 months ago

    Hi,

    Thank you for reaching out.

    It looks like we need to check this in detail, so could you please share your access through our website?

Viewing 1 replies (of 1 total)

The topic ‘Incorrectly Applied Discount’ is closed to new replies.