@chameleoncreative – You noted you have other plugins active … have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?
If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.
Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.
If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.
Thanks!
– Cais.
Thanks for your quick reply.
1. I did deactivate all plugins, there’s no cache plugin, did reactivate NextGen and that didn’t work.
2. Switched to 2015 theme and that didn’t work either, still same infinite loop and only one image at the time loads up.
Let me know what you need please.
Thanks,
@chameleoncreative – Please send us a Bug Report (http://nextgen-gallery.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.
We may need temporary log in (and FTP) credentials for your WordPress installation, please consider those for your Bug Report, too.
Thanks!
– Cais.
We are having the same issue. We have NextGEN Pro installed and over 60 images in the gallery. Now when we try to add new images we get the Infinite loop error. I have to close my browser to get back into the site. I have tried different browsers with the same results. I have tried deactivating all the plugins and reactivation only NextGEN, with no success.
@outofnowhere – Please contact our support team directly with any questions or concerns for NextGEN Pro via your member’s area at http://nextgen-gallery.com/
Thanks!
– Cais.
