Infinite Redirect after install

  • Resolved zirpl

    (@zirpl)


    2 years, 9 months ago

    Unfortunately after installing this plugin, I was immediately locked out of my account due to an infinite 302 redirect that looks like: /wp-admin/admin.php?page=wc-settings&tab=shipping&section=flexible_shipping_info

    My wordpress host is currently disabling it. I would really like to use this plugin. How should I go about that?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Piotrek Bodera

    (@nerdontour)

    2 years, 9 months ago

    Hi @zirpl,

    Thanks for reaching out. For testing, I created a fresh WordPress site at:

    Site name: Invite Smile
    URL: https://invitesmile.s4-tastewp.com
    Username: admin
    Password: EzPwT1hfEZY

    Then I installed WooCommerce and our Flexible Shipping plugin, and I’m getting no 302 redirects.

    It seems that the problem may be related to some other plugin used in the shop. 

    Please disable all plugins which are not ours and the WooCommerce itself. Then please enable plugins one by one, deleting cache, and check if the problem still occurs.

    Alternatively, the issue might be related to a theme you are currently using in your store. To check if there is no conflict with a plugin, please temporarily install and enable Storefront the official WooCommerce theme, and see if the problem persists. 

    Finally, there could be some issue directly within the hosting. In that case, please continue investigating it with your hosting provider support.

    I’m marking this topic as resolved for now. If you’d like to ask about anything else – please open a new thread. 

    Kind regards,

    Piotrek

    Thread Starter zirpl

    (@zirpl)

    2 years, 9 months ago

    Thank you for investigating this. Although this issue appeared immediately after installing this plugin, the wordpress host was able to resolve it by enabling and disabling the plugin. It has not re-occurred. Thanks again.

    Plugin Support Piotrek Bodera

    (@nerdontour)

    2 years, 9 months ago

    No worries. I’m glad that you found a solution.

Viewing 3 replies - 1 through 3 (of 3 total)

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