Infinite redirect loop on upgrade

  • Resolved kapow_Interactive

    (@kapow_interactive)


    5 years, 3 months ago

    I am using latest version of this plugin along with WP 5.7, all updated to latest versions today.
    Previous version of this plugin displayed the logo slider in the wrong location at the top of the page. After installing the updated version, I now can’t log into WP admin at all, I get an infinite redirect loop: http://prntscr.com/10hpmpr

    For now, I have had to turn the plugin off by renaming the folder via FTP. Please fix this plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author GS Plugins

    (@gsplugins)

    5 years, 3 months ago

    Hi,

    Sorry for the inconvenience.
    Recently released new version 3.0.4
    Can you please test with the latest version?

    You are using old shortcode parameters [gs_logo theme="slider1"]

    First you need to generate shortcode from here – https://prnt.sc/xwxwzf
    Gutenberg – Then add Logo Block, all generated shortcode will display to select – https://prnt.sc/xwy7b8
    Elementor – Then drag Logo slider widget at Elementor builder, all generated shortcode will display to select – https://prnt.sc/xwyie0

    Check by deactivate then activate again.
    You have to generate a new “Slider shortcode” and then add a ‘GSLOGO’ block into WP rather than re-using the old ‘shortcode’ block.

    Regenerating a new code. Removing old from the page and inserting new code will correct the problem.

    If still face problem, please let us know.

    Regards / Sarwar

    Thread Starter kapow_Interactive

    (@kapow_interactive)

    5 years, 3 months ago

    I updated to 3.0.4 today, so I am already on the latest version.
    Unfortunately, when your plugin is enabled, I can’t access any of the back end of my website due to a redirect loop.

    Plugin Author GS Plugins

    (@gsplugins)

    5 years, 3 months ago

    Hi,

    We are working on the next version.
    Please allow us time.

    Also, you can contact here.

    Thanks / Sarwar

    • This reply was modified 5 years, 3 months ago by GS Plugins.
Viewing 3 replies - 1 through 3 (of 3 total)

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