Infinite verification loop
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Hi,
I am trying to get Google Site Kit working, if I try setting it up it will show me “Verification succeeded.” in 4 new properties https://www.google.com/webmasters/verification/. However the oauth process keeps looping and the plug-in will still show “Sign in with Google to configure Site Kit”. I have tried disabling plugins and switching themes and tried setting up via an incognito window. I even manually cleared .htaccess except for wp default rules to make sure no caching is conflicting. If I use the same Google account and same WordPress setup on other websites it goes flawlessly.
Please help, thanks in advance!
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This topic was modified 6 years ago by
florisb.
The page I need help with: [log in to see the link]
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This topic was modified 6 years ago by
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@florisb Thanks for opening a support topic. Can you inform me of the following:
1. Do you have your WordPress files placed in a non root directory? I noticed you have a different WordPress Site Address to your Site Address when checking your REST endpoints,
2. Are you using a language plugin? If so which plugin, and did you make any changes other than the default configurations?Let me know of the above and we can hopefully assist further.
@jamesosborne Thank you for the quick reply!
We use roots.io’s bedrock (https://roots.io/bedrock/) for our directory structure and the Polylang plugin for languages, only configuration we did for that plugin is creating the English language.@florisb Thanks for the update. Can you leave it with us to perform a sample installation using roots.io. In the meantime so we can test using the same setup can you share your Site Health information? We can report back to you here, hopefully at some stage today.
Hi James,
Here’s the output:
### wp-core ### version: 5.4.1 site_language: nl_NL user_language: nl_NL timezone: +02:00 permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: closed multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/onetap/domains/onetap.online/web/wp wordpress_size: 43,47 MB (45583561 bytes) uploads_path: /home/onetap/domains/onetap.online/web/app/uploads uploads_size: 272,99 MB (286248274 bytes) themes_path: /home/onetap/domains/onetap.online/web/app/themes themes_size: 7,67 MB (8047690 bytes) plugins_path: /home/onetap/domains/onetap.online/web/app/plugins plugins_size: 91,92 MB (96382691 bytes) database_size: 151,08 MB (158416896 bytes) total_size: 567,13 MB (594679112 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: Hello (unicorn/resources) version: 1.0.0 author: OneTap.Online author_website: https://onetap.online parent_theme: none theme_features: soil-clean-up, soil-jquery-cdn, soil-nav-walker, soil-nice-search, soil-relative-urls, custom-logo, title-tag, menus, post-thumbnails, html5, woocommerce, customize-selective-refresh-widgets, editor-style, widgets theme_path: /home/onetap/domains/onetap.online/web/app/themes/unicorn/resources ### wp-themes-inactive (3) ### Twenty Nineteen: version: 1.5, author: het WordPress team Twenty Seventeen: version: 2.3, author: het WordPress team Twenty Twenty: version: 1.2, author: het WordPress team ### wp-mu-plugins (3) ### Bedrock Autoloader: version: 1.0.0, author: Roots Disallow Indexing: version: 1.0.0, author: Roots Register Theme Directory: version: 1.0.0, author: Roots ### wp-plugins-active (24) ### Cookie Notice: version: 1.3.1, author: dFactory Dashboard Welcome for Elementor: version: 1.0.5, author: IdeaBox Creations Duplicate Post: version: 3.2.4, author: Enrico Battocchi Elementor: version: 2.9.8, author: Elementor.com Elementor Form Custom Webhook: version: 1.3.0, author: Admin12345.com Elementor Pro: version: 2.9.3, author: Elementor.com Envato Elements: version: 1.1.9, author: Envato GA Google Analytics: version: 20200325, author: Jeff Starr JetElements For Elementor: version: 2.2.14, author: Crocoblock Jet Fix Framework URL: version: 1.0.0, author: Zemez JetTricks: version: 1.2.8, author: Crocoblock Mollie Forms: version: 2.3.2, author: Wobbie.nl OneTap Fomo Extension: version: 1.2.0, author: Author Name Polylang: version: 2.7.2, author: WP SYNTEX Polylang Connect for Elementor: version: 1.0.0, author: David Decker - DECKERWEB Rank Math SEO: version: 1.0.42.3, author: Rank Math Redis Object Cache: version: 1.5.7, author: Till Krüss Regenerate Thumbnails: version: 3.1.3, author: Alex Mills (Viper007Bond) Safe SVG: version: 1.9.9, author: Daryll Doyle Site Kit by Google: version: 1.7.1, author: Google Stream: version: 3.4.3, author: XWP Two Factor: version: 0.6.0, author: Plugin Contributors Warp iMagick - Image Compressor: version: 1.0.6, author: Dragan Đurić WP Rocket: version: 3.5.4, author: WP Media ### wp-plugins-inactive (4) ### Developersuite Install Manager: version: 1.0.0, author: Floris Boers Redirection: version: 4.7.1, author: John Godley Social Auto Poster: version: 3.1.4, author: WPWeb WP Mail SMTP: version: 2.0.1, author: WPForms ### wp-media ### image_editor: Warp_Image_Editor_Imagick imagick_module_version: 1801 imagemagick_version: ImageMagick 7.0.9-13 Q16 x86_64 2020-02-18 https://imagemagick.org gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.07 ### wp-server ### server_architecture: Linux 3.10.0-957.10.1.el7.x86_64 x86_64 httpd_software: Apache/2 php_version: 7.3.14 64bit php_sapi: apache2handler max_input_variables: 1000 time_limit: 30 memory_limit: 1024M max_input_time: 60 upload_max_size: 64M php_post_max_size: 64M curl_version: 7.29.0 NSS/3.36 suhosin: false imagick_availability: true ### wp-database ### extension: mysqli server_version: 5.5.63-MariaDB client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: https://onetap.online WP_SITEURL: https://onetap.online/wp WP_CONTENT_DIR: /home/onetap/domains/onetap.online/web/app WP_PLUGIN_DIR: /home/onetap/domains/onetap.online/web/app/plugins WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: false WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.7.1 php_version: 7.3.14 wp_version: 5.4.1 reference_url: https://onetap.online amp_mode: no site_status: not-connected user_status: not authenticated active_modules: site-verification, search-console required_scopes: openid: ⭕ https://www.googleapis.com/auth/userinfo.profile: ⭕ https://www.googleapis.com/auth/userinfo.email: ⭕ https://www.googleapis.com/auth/siteverification: ⭕ https://www.googleapis.com/auth/webmasters: ⭕ search_console_property: none-
This reply was modified 6 years ago by
florisb.
@florisb Many thanks for the update. I’ve created the following GitHub issue so we can keep track of this issue.
https://github.com/google/site-kit-wp/issues/1523I’ll keep you posted here also with any further developments.
@florisb just following up to let you know that we are still keeping track of your issue.
1) Could you you update to version 1.8.1 and let us know if the issue persists for you?
2) If the issue remains, could you check for and share any browser console errors that may appear on the first screen of the setup process?
You can provide a link to screenshots using a service like Imgur or Jumpshare
We appreciate your patience and feedback!
Hi @reneesoffice,
1) Updated, issue persists.
2) Console output: https://imgur.com/a/juaJ3RQ, no errors present.
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This reply was modified 6 years ago by
florisb.
@florisb Many thanks for the update. We’ll continue to investigate from our side. Thanks for your patience.
@florisb we’re working with the team now on your case and could use some additional info:
1) When you are redirected to the “Sign in with Google to configure Site Kit” page on the dashboard, could you provide the full URL that is in the address bar?
Also any browser console errors or error messages that you can spot.
2) Right after the attempt, could you navigate to the general WordPress dashboard and let us know if there is an error displayed there?
Thanks for troubleshooting with us!
Hi @reneesoffice,
No console errors present in any of the stages
2) There are no errors being displayed.
@florisb thanks for the info! After you are redirected back to the dashboard, could you provide the URL that is present in the address bar as well: https://jmp.sh/a7NX2qO ?
@reneesoffice I don’t get redirected back to the dashboard by the page after logging in, after logging in with my Google account I get the page mentioned in 1) in my previous reaction. If I then try to login again, it will just redirect me to that page again.
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This reply was modified 6 years ago by
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