Hi,
1. Did you check the firewall log (“NinjaFirewall > Firewall Log”)?
2. You can also enable debugging at the WordPress and PHP level:
–WP debug log: Open your wp-config.php script and search for:
define( 'WP_DEBUG', false );
Replace it with:
define( 'WP_DEBUG', true );
-PHP error log: Open you PHP INI (php.ini or .user.ini) and add these lines to it:
log_errors = On
error_log = /full/path/to/error_log
error_reporting = E_ALL | E_STRICT
display_errors = On
Replace /full/path/to/error_log with the full path to the log where PHP should write errors.
3. What happens when you click on the “Deactivate” or “Activate” link of another plugin? Is there any error message?
Hi there,
1. I did not check the firewall log (“NinjaFirewall > Firewall Log”). Where can I check that? I cannot find it.
2. I am not very familiar with the backend. By lack of the technical know-how I cannot carry out the described changes. Will such chances be cancelled automatically when dactivating the plugin?
3. As soon as NinjaFirewall is installed, I cannot deactivate, activate or delete other plugins, although it is shown that the action has been performed, actually, however, no actions are carried out, and everything remains the same:
Deactivate -> “Plugin XY deactivated” -> Pulguin XY is not deactivated
Delete -> “Plugin XY deleted” -> Plugin XY is not deleted
Activate -> “Plugin XY activated” -> Pulguin XY is not activated
Should I wait for the next update and then try again?
The strange thing is, the NinjaFirewall Plugin caused no problems at all other sites!
To see the firewall log, click the NinjaFirewall’s “Firewall Log” sub-menu.
You can also try to uninstall NinjaFirewall, then re-install it. Maybe that will help to solve the problem.
If you have another security plugin, try to disable it temporarily. Also, if you uninstalled a security plugin lately, make sure it didn’t left some rules in your .htaccess that could conflict with your blog.
Hi there,
I just tried to uninstall and re-install NinjaFirewall several times.
The problem remains.
Indeed, I have canceled another security plugin (All In One WP Security & Firewall) through the file manager from my hosting provider because uninstall/canceling did not work anymore through the described issue.
So I guess that “All In One WP Security & Firewall” has let some rules.
Regarding this, I informed also my hosting provider about that issue but they told me that they have not seen anything strange within htaccess.
You can also try to deactivate plugins one by one, then enable NinjaFirewall and check if the problem still occurs. That would help to see if there is one plugin which conflict with NinjaFirewall.
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This reply was modified 8 years, 11 months ago by
nintechnet.
I there, I just have tried that and “NinjaFirewall” was the only PlugIn having caused that problem after having uninstalled “All In One WP Security & Firewall”.
So I guess that “All In One WP Security & Firewall” has left some rules in the .htaccess which now affects “NinjaFirewall”.
But I have no idea how to resolve that, if this is the case.
Did you check the firewall log I mentioned in my previous posts?
