Hi
There are 3 possible causes 1) incorrect installation of the plugin so it cannot communicate with xero (most likely) 2)Interaction with some other plugins that you are using with Woo or 3) a security setting is kicking in (least likely but can happen eg I had one with the paypal checkout). Please can you tell me what error message given in the Debug screen is? What checkout are you testing it on?
Thanks
Pete
Debug Screen is blank. No error message is there.
one more thing my server don’t have ssl.
i am using wordpress version 4.8.3 and woocommerce version 3.1.2
SSL is not a problem. Since you have no message in debug there are no comms going on between WooCommerce and Xero. You must have missed a step in the procedure, probably the API keys and certificates don’t match. Because it cannot make any comms it hangs. We will add a timeout/comms message to the current version to make this clear to users.
It’s working now. There was some problem in xero organisation setup. Now it’s working fine. Thanks
previously i was trying it on localhost but now on my server it’s again showing internal server error on checkout page.
previously i was tried it on localhost but now on my server it’s again showing internal server error on checkout page.
Hi – please check that you created the public key correctly as I just noticed that some of the command was obscured on the instructions. The full command to use is
openssl req -newkey rsa:1024 -x509 -key privatekey.pem -out publickey.cer -days 1825
Other than that please repeat what you did for you local host.
