Insert Download button not working

  • Resolved danielle567

    (@danielle567)


    10 years, 3 months ago

    Hi,

    When I click on the “insert download” button in the editor the window pops up but it does not allow me to insert my download shortcodes. I can select the download that I want but when I press the “insert shortcode” button nothing happens. The only way I can insert the download is by typing in the shortcode text on the page. I tried using different editors and that doesn’t seem to make a difference.

    thanks for any suggestions.

    https://ww.wp.xz.cn/plugins/download-monitor/

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  • Plugin Contributor Barry Kooij

    (@barrykooij)

    10 years, 3 months ago

    Hey,

    I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

    Cheers,
    Barry

Viewing 1 replies (of 1 total)

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