Insert/edit/link settings all no working

  • Resolved explorewithkate

    (@explorewithkate)


    8 years, 2 months ago

    Hey all,

    I recently updated to version 2.0.6.3 and since the update, I’m having issues with hyperlinks in Page Builder. I can insert them and that’s all. When I click the cog wheel to edit the settings (I want some links to open in a new window), nothing opens up and then all hyperlinks are broken and can’t even be clicked on until I reboot the browser.

    I’ve tried 2 computers and chrome and safari on both. Any help is welcome!!

    Cheers,
    Kate

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter explorewithkate

    (@explorewithkate)

    8 years, 2 months ago

    Still not working. Anyone have any ideas?

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    8 years, 2 months ago

    Hey @explorewithkate,

    Apologies for the delayed response here.

    Just did some testing on my local install and it’s working just fine(running the latest version of our lite plugin 2.0.6.3). It may be caused by a conflict coming from a 3rd party plugin or theme you’re using. Let’s have you go through the plugin deactivation route first, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! 🙂

    Ben

    Thread Starter explorewithkate

    (@explorewithkate)

    8 years, 2 months ago

    Hey @hinampaksh!

    Ah! This is the first issue I’ve run into. Perhaps I should have tried the plugin deactivation first. Thank you!

    It appears the problem child is Enjoy Plugin for Instagram. At this point, do I need to submit a bug error to the plugin page directly? I don’t see anyone else reporting this issue at this time.

    Thanks!
    Kate

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    8 years, 2 months ago

    Hey Kate,

    Thanks for sharing! I’ll go ahead and file a bug report on our end so our devs can check and see if it’s something coming from our end. 🙂

    Ben

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    8 years, 2 months ago

    Hey @explorewithkate,

    The fix will be available on the next maintenance patch! 🙂

    Ben

    darrellrsmith

    (@darrellrsmith)

    8 years, 1 month ago

    Hi, I’m having the same issue immediately after updating to version 2.0.6.4
    I have deactivated all plugins but it hasn’t helped 🙁

Viewing 6 replies - 1 through 6 (of 6 total)

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